Immotec offers on-line support to answer technical questions or help resolve any access control system difficulties. We maintain a fleet of programmers, engineers and designers to constantly innovate and improve our products. And have an ongoing commitment to excellence in customer service and customer satisfaction.
If you would like to receive on-line support, please send a detailed E-mail to our Support Team or complete the form on the right to open a tech support ticket. We ask that you try to be as specific as possible with your question or problem so our technical staff can respond promptly. It is important to indicate which product you are using.
With one of the most knowledgeable and skilled technical support teams in the security industry, Immotec offers exceptional direct technical support to our worldwide customer base. With just a phone call or E-mail you'll receive personalized service and informative answers to your technical questions about Immotec products and services.
Immotec's on-line support is reserved for dealers only. If you are an end-user, please contact your dealer for assistance.
In addition, E-mail inquiries are accepted 24/7. Phone inquiries are accepted during regular business hours.